Frequently Asked Questions

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FAQs on Convocation Online Form

 

Q1. Do I need to indicate my attendance for my convocation?

Yes, you must access the convocation online form to indicate your attendance. If you do not indicate your attendance, you will not be allocated a seat for your ceremony.

 

Q2. How can I check if I have successfully registered my attendance?

You may access the Convocation Online Form to check your status during the registration period. 

 

 

 

FAQs on Convocation Ceremonies

 

Q1. There are 2 ceremonies (Surname A-L & M-Z) for my degree programme.  Which ceremony should I attend?

For degrees that are presented in two ceremonies, you should attend the ceremony allocated to you based on the surname/first name as shown in your matric card and in our records. Graduates who have won award(s) and/ or are under the University Scholar Programme (USP), they would be presented in the ceremony with graduates surname/first name A-L.
  

Q2. Can I change my ceremony?

No, you are not allowed to change the ceremony allocated to you.

 

Q3. What time must graduates arrive at Nanyang Auditorium for the ceremony?

All graduates are advised to arrive one hour before the start of the ceremony. Graduates must be seated by 9.30am / 1.30pm / 5.30pm (morning/afternoon/evening session for all ceremonies).

 

 

 

FAQs on Academic Dress

 

Q1. What does the academic dress consist of?

The full academic dress consists of the following: 

  • gown (blue for bachelor's degrees or black for Master's & PhD degrees)
  • a hood according to the discipline of the degree
  • mortarboard (for Bachelor's or Master's degree) or bonnet (for PhD degree).

 

Q2. Can I wear traditional clothes to the convocation ceremony?

You may wear traditional clothes (e.g. saree) but you must be robed with the full academic dress (gown, hood and mortarboard or bonnet for PhD graduates) to attend the convocation ceremony.

 

Q3. What is the dress code for graduates?

Please refer to this webpage: http://convocation.ntu.edu.sg/InformationforGraduates/Pages/Dress-Code.aspx for the proper dress code. Do note that any graduate found inappropriately dressed will not be permitted to attend the ceremony.

 

 

 

FAQs on Degree Certificate and Transcript

 

Q1. Can I change my name for the degree certificate and transcript?

Yes, you may. You have to submit your application for the changes before the release of your final semester's examination results.  We would not be able to make any changes to our records after your final semester's examination results are released.

The name to be printed on your degree certificate and transcript will be according to the name in our student database.

 

Q2. Can I collect my degree certificate and transcripts before the Convocation ceremonies?

No, you may only collect your degree certificates and transcripts at your ceremony or after the Convocation. For collection after Convocation, please refer to this webpage for more details: http://convocation.ntu.edu.sg/InformationforGraduates/Pages/DegreeCertificateandTranscript.aspx.

Graduates who are conferred after the Convocation will be informed by Office of Academic Services on their collection of degree certificates and transcripts.

 

 

 

FAQs on Invitation Cards

 

Q1. How many invitation cards would I be given?

You will be issued 2 invitation cards.  The cards will be mailed to graduates who have registered their attendance for the convocation and indicated a valid residential address in Singapore.

 

Q2. I do not have a valid Singapore postal address. How can I receive my invitation cards?

Graduates without a valid Singapore postal address can collect their invitation cards from the information counter at the Nanyang Auditorium one hour before their ceremony starts.
 

Q3. How do I obtain extra invitation cards?

You may submit your request for a maximum of 2 extra invitation cards via the Convocation Online Form. Please note that extra invitation cards are subject to availability and balloting.

For guests who do not have invitation cards, they may view the live telecast of the ceremony (except Ceremony 1) in the Foyer of Nanyang Auditorium.

 

Q4. How do I know the results of the balloting for extra invitation cards?

You will be informed of the results via your NTU email account. 

 

Q5. Can I request for invitation cards earlier as my parents/guests who are overseas will need it for visa application?

We are unable to mail the invitation cards earlier than stated. To assist with visa application for 2 of your immediate family members, you may request for a support letter by sending an email with your conferment letter to Ms Cindy Hue at ossac@ntu.edu.sg or NIE Student Services Centre (for NIE programme graduates) at studentservices@nie.edu.sg.

Please provide the following information.

Student

Family members

Name

Matriculation card number / HP number

Programme

Date & time of ceremony

Name

Relationship e.g. Mother, Father, etc

Date of birth

Passport number

 

  

 

 

 

 

FAQs on Outstanding Fees

 

Q1. Can I attend my Convocation ceremony if I have outstanding fees?

Graduates with outstanding fees would be allowed to attend their Convocation ceremonies and be presented on stage. However, your degree certificate and transcripts will be withheld until your outstanding fees have been settled.

Please see the following location for payment of outstanding fees and fines.

For NTU tuition fees / hostel fees/ library fines settlement:
One Stop @ SAC
Nanyang Technological University
North Spine, NS3-01-03
50 Nanyang Avenue
Singapore 639798

Counter Operating Hours
Mondays to Thursdays: 8.30 a.m. to 5.00 p.m.
Fridays: 8.30 a.m. to 4.45 p.m.
Eve of major PH: 8.30 a.m. to 12 p.m.
Closed on Saturdays, Sundays and Public Holidays

For NIE Tuition/Hostel Outstanding Fees settlement: 
NIE Student Services Centre
1 Nanyang Walk
NIE Student Hub
Blk 3B, Level 1
Singapore 637616
Tel: 62196078
Operating Hours: Mon-Thu, 9:00 am – 5:00 pm
Fri, 9:00 am – 4:30 pm

For enquiries on NIE higher degree outstanding tuition fees:
NIE Finance Department
1 Nanyang Walk
Blk 1, Level 2,
Singapore 637616
Tel: 6790 3149
Operating Hours: Mon - Fri, 9.00 am - 5.00 pm

For NIE library fines settlement:
NIE Library
1 Nanyang Walk
Blk 4, Library Blk, Level 2
Singapore 637616
Tel: 6790 3627
Operating Hours: Mon - Fri, 8.30 am - 4.30 pm
Sat, 8.30 am - 12.30 pm

 

 

 

FAQ on Stage Photography

 

Q1. Is there photographer to take photos of the graduates?

We have arranged for an official photographer to take photograph of every graduate as they are presented on stage.

You may order your stage photo from the official photographer at the Nanyang Auditorium.

 

 

 

FAQs for Guests

 

Q1. What is the age limit for admission of children into the theatre?

Children who are 6 years and below will not be allowed into the theatre. Guests with children below 6 years of age may view the live telecast of the ceremony in the foyer of the Nanyang Auditorium. Children must be accompanied by an adult guest.

 

Q2. Are there special seating arrangements for guests (e.g. wheelchair or on crutches)?

Yes, guests who are wheelchair-bound or on crutches will be given designated seats. Please contact us at Convo@ntu.edu.sg for special arrangements to be made.

 

Q3. What is the dress code for guests?

As the convocation ceremony is a solemn and formal event, guests should be dressed appropriately as befits the occasion, i.e. shirt and tie. Please note that T-shirts, shorts, slippers or sandals are not appropriate.

 

Q4. Are my guests assigned seat?

Seating for guests is on a first-come-first-served basis. Guests must produce the invitation card for admission into the theatre.

 

Q5. Can guests take photos/videos during the ceremony?

Yes, guests may take photographs/videos from their seats. They should not leave their seats so as to avoid obstruction to the free movement of the graduates as they move up to the stage and back to their seats. 

 

Q6. When should my guests be seated?

Guests must be seated in the theatre half an hour before start of ceremony.

 - 9.30 am / 1.30 pm / 5.30 pm (morning/afternoon/evening session for all ceremonies) 

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